faq

Some frequently asked questions that we will answer here….

You are more than welcome to ask us more by any social media platforms we have

design inquiries

Do you provide 2d or 3d drawings for designs?

Yes, we provide 2d & 3d designs from scratch once you confirmed the project with us.

I like specific layout for my wardrobes & kitchen cabinets, can I ask for it?

Rest assured, communicate with our team and we will customize it to your liking. Different layouts may require more material to craft hence may affect the price too.

How many amendments can I make for my designs?

When we are still in the design phase, we can adjust according to your needs as much as you want.

If the design has confirmed and we started the project, we’d need an extra charge for any change. We kindly ask for your understanding.

How long does designs practically takes?

It depends on when does your project start – typically 1-2 weeks with no amendments.

payment terms

Do you provide instalment plans?

Unfortunately, we do not have instalment plans as of now. Don’t worry! We’re working on implementing it in the future.

What forms of payments are accepted?

We accept online transfers (DuitNow), scheduled transfer, TouchNGo E-Wallet, Credit/Debit Card or even Cash.

What is your payment terms?

We require customers to pay a RM1,000 deposit after confirming with us. RM1,000 for 2d/3d design + booking. (We’ll deduct this amount from the end balance)

Production Phase – 10%
After closet/wardrobe installation – 40%
After kitchen cabinets installation – 30%
Final installation – 10%

Do you offer refund to project cancellation?

The initial RM1,000 deposit is not refundable after confirming the project with us. Other refund inquiries would require you to contact our team for futher assistance.

Services & MATERIALS

What materials do you provide?

We uses ACP Aluminium, Honeycomb Aluminium, Plywood, Broad Board, Melamine Board for our cabinetry. Feel free to request samples from us during consultation.

Which kind of material is long-lasting for kitchen cabinets?

Aluminium is always the best choice for wet-kitchen, plywood is suitable for wall cabinets or dry kitchens.

What services do you provide except cabinetry?

Our services also ranges from Aluminium/Wooden Doors with the capability of installing digital locks. Aluminium windows with security meshes, bathroom shower screens, sliding/swing/folding doors.

Don’t have what you’re looking for? Ask us and we will see if we do provide the service!

What to do if there is defects after installation?